LOYALTY STARTS FROM WITHIN

Self-love is vastly underrated

darren-nolander-smile

There’s a saying I like that perfectly sums up a problem we all have, both at home and in the office. “You can’t fill from an empty bucket.” When your own tank is low, you have no reserve to get you through the day, and nothing to give to others. We often get so caught […]

FOR BORROWERS, EDUCATION IS KEY

Many borrowers admit they’re uninformed about mortgages

darren-nolander-education

We know we’re the experts when it comes to home loans, and that our job is to educate borrowers on their various options as they pursue their version of the American Dream. However, the new FREEandCLEAR Mortgage Survey is really eye-opening when it comes to how little borrowers actually do know about mortgages and the […]

ARE YOU PITCHING YOUR PRODUCTS?

Being transparent with clients can lead to more business, and build trust

darren-nolander-products

I want to take a minute to focus on another aspect of the FREEandCLEAR Mortgage Survey that I found troubling. About 20 percent of borrowers said it was not possible to buy a home with a down payment of less than 5 percent. As you know, this is simply untrue. The assumptions and misinformation out […]

Study: Mortgage Process Speeding Up

darren-nolander-live-one-featured

A study by Lending Tree drives home the value of good, swift customer service – and that’s the fact that the mortgage application process is now faster than ever. We can thank technology and the speed of communication for that. The recent study examined 5,000 loans closed between March 2016 and May 2017. From first […]

Be the Light in the Dark

There are so many ways to help during tough times

darren-nolander-light

The tragedy in Las Vegas and other events that have yielded similar devastation are not far from our minds. It’s absolutely normal to feel helpless during this time, and even a little hopeless, but we don’t need to. That’s because we’re not either of those things. We can do good in the face of tragedy. […]