Why Should They Hire You?

Take a look for yourself, and determine whether you not only embody, but exude the traits likely to lead to loan officer success. If not, note the direction of the wind and adjust your sails.


In this market, customer satisfaction is priority #1 Customer service is always the No. 1 priority of FAM and many other service-oriented, sales-driven businesses. That goes without saying. But there are times in the market cycle where customer service isn’t just the top initiative, but absolutely essential to long-term success. Mortgage industry consultant  Stratmor Group […]

Preventing a Q4 Slump

While I would never discourage someone from reveling in holiday cheer, enjoying time off, and spending quality hours with friends and family, I want you to be cautious of how easy it is to slide through time. This is particularly true of the second half of the year.


Don’t let holiday fun detract from your personal success There is always something on the horizon. Whether it’s Memorial Day weekend, an upcoming vacation or end-of-year celebrations, it seems our schedules are always packed with distractions. Don’t get me wrong. Holidays and celebrations are wonderful! They break up the monotony of the day-to-day grind and […]

What You Do with that ‘Body’ Really Counts

The handshake doesn’t come natural to some and can even warrant some practice. Believe it or not, there is a lot to consider for such a small, widely accepted gesture. You want to shake firmly without hurting someone. You want to be especially cautious if your size or strength seems to outmatch the other party’s. You want to be gentler if someone is wearing a lot of jewelry or a large ring, as squeezing their hand shut can cause discomfort.


We all know that actions speak louder than words. While every sales position involves a good amount of words, it is indeed true that our body’s movements and mannerisms can have a profound effect on our sales pitch, the type of demeanor we give off, and, ultimately, whether we’re perceived as trustworthy, knowledgeable and confident. […]

The Cold Call Struggle is Real

Take some time this month to determine your source of sales call reluctance and the ways you can overcome them.


I’m always looking for new strategies, tips and insights when it comes to overcoming sales call reluctance. As I’ve mentioned before, it’s such a huge, unfortunate problem for so many of us who have chosen careers that involve reaching out to strangers to inform them about a product or service they may not even know […]