The Consumer Financial Protection Bureau (CFPB) recently released a report that outlines how the mortgage industry can continue to be inclusive, diverse and welcoming to all – something we find very important at Finance of America. Think about it, you cannot get a well-rounded sense of homebuyers if your representatives are mirror images of each other.
While we can all empathize with and share a knowledge of other genders, religions, ethnicities and all the other characteristics that make the human race great, it is by including all that Finance of America is able to craft such a strong, supportive workplace culture that can assist the largest and most vast array of people. Representing all members of the community also allows the FAM community to remain on top of the needs for future and current homeowners. We never want to assume what someone wants or needs based on their demographics. Rather, it’s in getting to know these individuals and celebrating our similarities and differences that afford us the luxury of tailoring a product that is right for them.
That’s why we were so happy to see the CFPB’S Office of Minority and Women Inclusion (OMWI) and the Mortgage Bankers Association (MBA) agree on just how important diversity is within our industry. FAM is committed to a workplace that is welcoming and open to anyone and everyone. That same stance extends to our customers as we take on the task of putting keys in the hands of worthy homeowners everywhere!